Managed IT Outsourcing
and Cloud PBX Solutions for Small Business

We are a team with more than 20 years of experience providing IT Solutions to Small Businesses with remote workers and one or multiple branches in diverse industries like healthcare, food, call centers, construction, retail, logistics and more.

Mitecnico, your company’s IT in the best hands.  We take care of your IT so you can focus on your business.

 

Soporte técnico a redes

Our company currently manages more than 1,500 computers from diverse companies, empowering their IT to help them achieve their business goals.

It doesn’t matter if your team work entirely at the office or does hybrid work, we can provide realtime and reliable IT support wherever they are.

Let us transform your IT difficults in advantages to your company.

 

Problems with your company’s Computers, Network or Servers?

Our staff is expert in the management of Linux and Windows Servers, PFSense and Mikrotik Firewall, Software Licensing, Backup Systems, protection against viruses and computer attacks, we also have experience in managing computer inventories, licenses. Whatever the problem that arises in your IT Area, we help you find the solution.

Soporte técnico servidores

SERVER TECHNICAL SUPPORT

We have more than 20 years of experience in the installation, configuration and support of Windows and Linux Red Hat Servers, CentOS, Ubuntu among others, implementing services such as Virtualization, Remote Desktop, File Server, Databases and SSH. Our experience goes beyond the simple installation of the server, since we also have knowledge in the implementation of much software like ERP, CRM, Accounting Software, and more.

Emergency Services: We understand that a server failure can seriously affect your business, for this reason we have expert technicians available to provide priority attention to emergencies that may arise with the most important equipment in your company, we provide technical support by telephone or remotely with a response time of 15 to 30 minutes and, if necessary, a face-to-face service is performed with a response time of 1 to 2 hours depending on the distance of the closest available technician.

Tailored Service: Each company is different, that is why we carry out an in-depth analysis and based on that we propose solutions to improve your current servers, acquire new ones or implement Mirrors in the Cloud: that allow you to continue your business in the event of a local failure.

 

 

BACKUPS

One of the most important assets for a Company is their information, at mitecni.co we offer you several options to back up your data according to the business needs, daily, weekly, monthly.
Backup of all your information by network on a NAS or even in the Cloud. With our help we can help you find the best option.
Copias de Seguridad local y en la nube
Seguridad Informática para Empresas

IT OUTSOURCING

Focus on your business core, and delegate to us the IT area and technical support of your computers, we bring to our customers access to high qualified and experienced engineers.

We support your different business’ critical IT areas while reducing costs and brings a quality service with fast response times, and a team willing to solve all requests from preventive maintenance of computers, slow computers to the installation of Servers (Windows, and Linux).

Many clients have trusted us over 20 years of experience in the business and corporate sector, with high levels of satisfaction and high retention rates.

We have helped our clients to implement friendly, safely and efficiently remote work for their collaborators,

CLOUD PBX PHONE SYSTEM FOR BUSINESS

Do business from anywhere, centralize your company’s communications in a single number, you can answer them from your cell phone or computer through the internet at an affordable cost.

Look more professional, with a virtual operator (PBX), extension system, call transfer between team members, conferences and much more.

Affordable phone system without additional devices, you can use your smartphone, this is a customized solution that fits the needs of your business.

Telefonía IP comunicación emparial
Mantenimiento Preventivo y Correctivo de los Computadores de su Empresa

HELP DESK AND COMPUTER TECHNICAL SUPPORT

We manage the computer area of your company, we carry out scheduled preventive maintenance for computers, bringing virtual or face-to-face technical support for your computers for a fixed monthly value.

We have an advanced Helpdesk Software that allows you to know the status of your services at all times and generate effective reports on the behavior of your company’s IT Area to support decision-making for the optimization and modernization of IT resources.

Our Plans

Your company’s IT in the best hands. We take care of IT area to each size business.

Customers

Our fast, reliable, remote and on-site service has allowed us to establish long-term relationships with many companies in diverse industries for more than 20 years.

Here are some of them.

Some of Our Customers
Contact us

Get in touch!

Questions? Do not hesitate to contact us, our advisers are at your disposal for any suggestion.

You can do it by any of the following channels.

LOCATIONS

Miami, FL
San Juan, PR
Bogota, CO
Medellín, CO
Cali, CO

Questions?